METZ offers 100% trackable teas and tisanes sourced directly from the world’s finest growers, farmers and manufacturers. A new standard in luxury food service.

Shop Metz Tea >

P & T is a specialty tea company founded in Berlin that interpret and promote the role of fine tea for a creative and fulfilling modern lifestyle.

Shop Paper & Tea

The Elmwood Inn Fine Teas story began in 1990 when Shelley Richardson opened a tea room in Perryville, Kentuck, today one of America's favorite locations for a traditional afternoon tea.

Shop Elmwood Inn Tea >

As the ONLY large scale commercial tea farm in North America, The Charleston Tea Plantation offers a variety of teas, each made with 100% American grown tea produced on the plantation.

Shop Charleston Tea

Shipping / Return

Shipping

Most orders placed before 10am EST will be shipped same day, all others will be shipped within the next 48 business hours. Large orders typically take longer to process. You will receive two emails from us; the first will be a confirmation that we have received your order. The second email will confirm that your order has shipped and provide you with a tracking number. 

Standard Shipping

Free standard shipping
within Canada and USA (East coast) when you spend $49.

$9.95 standard shipping
Standard shipping to West Coast USA and orders below $49

Returns

Our standard return policy is 100 days, no questions asked. VIVA products can be returned/exchanged if you’re not sold by day 100 if unused. For tea, the packaging has to be unopened. Keep in mind that VIVA does not cover the cost of shipping for orders returned.

Still need help? Contact us at hi@shopviva.com

NOTE: If you purchased items through an Authorized Retailer, please contact the same Retailer regarding their shop policies. 

Search